{"id":595,"date":"2019-01-14T08:15:06","date_gmt":"2019-01-14T07:15:06","guid":{"rendered":"http:\/\/www.campervalles.com\/?page_id=595"},"modified":"2019-07-24T08:46:05","modified_gmt":"2019-07-24T08:46:05","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.campervalles.com\/en\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row el_class=&#8221;container&#8221;][vc_column][vc_custom_heading text=&#8221;Check out our faqs&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text el_class=&#8221;faqs-text&#8221;]If you have any doubt regarding rental, below you will find some necessary information[\/vc_column_text][vc_tta_accordion style=&#8221;outline&#8221; shape=&#8221;square&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;\u00bfCan anybody drive a motorhome ?&#8221; tab_id=&#8221;1547453598833-4eff277d-2ff9&#8243;][vc_column_text]Yes, if the driver is older than 23 years and is \u00a0in possession of international driving license ( in case you are not an European resident)\u00a0 with a minimum issue date of 2 years .\r\n\r\nBut you have to remember that the height and length of a motorhome is more than a car.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfWhich is the maximum speed allowed for a motorhome?&#8221; tab_id=&#8221;1547453598848-1e7bc606-335f&#8221;][vc_column_text]The maximum allowed speed is 100km\/h in \u00a0motorways and fast routed, speed for rest of roads is the same speed that a car.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfWhat shall I do to make a booking?&#8221; tab_id=&#8221;1551372905507-36c8b8b3-630d&#8221;][vc_column_text]The booking of the motorhomes is conditioned to the payment of the 30% of the total amount, in terms of reservation.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfCan I cancel the reservation once is done?&#8221; tab_id=&#8221;1551373008001-f105ce13-83d0&#8243;][vc_column_text]Yes, but involves the payment of the following penalties:\r\n<ul>\r\n \t<li>Cancelation before 30 days from beginning of rental date: penalty of 50%.<\/li>\r\n \t<li>Cancelation in between 30 and 16 days from beginning of rental date: penalty of the 80%.<\/li>\r\n \t<li>Cancellation with less than 16 days to the beginning of rental date: penalty of 100%.<\/li>\r\n<\/ul>\r\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfShall I leave a deposit?&#8221; tab_id=&#8221;1551373060685-e9f27dd8-6c91&#8243;][vc_column_text]Yes, of 800\u20ac with the same card used during reservation) through TPS ( terminal point of sale) to assure the good use and correct return of the motorhome.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfWhich is the insurance of a motorhome?&#8221; tab_id=&#8221;1551373092868-a920e9ae-38a6&#8243;][vc_column_text]Our motorhomes have a \u00a0800\u20ac franchise insurance, this means that all motorhome damages caused by the customer ( with a maximum of 800\u20ac) will be deducted from the deposit.\r\n\r\nDue to this, when you pick up the vehicle we will check together all possible damages in order to avoid any confusion during the return of the motorhome.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfCan I extend my stay in the motorhome without contacting CAMPERVALLES?&#8221; tab_id=&#8221;1551373126295-ae9e5dc9-d6a7&#8243;][vc_column_text]No, you cannot extend the rental dates without contacting CAMPERVALLES. If you want to\u00a0 do so, you must contact with CAMPERVALLES with a minimum of 3 days ( before ending rent date)[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfWhen can I pick the motorhome?&#8221; tab_id=&#8221;1551373166293-0d58778f-7ee0&#8243;][vc_column_text]Our schedule for pick ups and returns is from 15h to 19h, however you can contact CAMPERVALLES to agree a different schedule for your rental.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfWhat shall I do with my car?&#8221; tab_id=&#8221;1551373208402-29907190-1aac&#8221;][vc_column_text]You can park it at our company during the rental dates.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfWhich is the autonomy of a motorhome?&#8221; tab_id=&#8221;1551373230238-f7bece42-1649&#8243;][vc_column_text]Motorhomes are totally autonomous, you don\u2019t need to be connected to electricity during 3 or 4 days ( obviously you need to have water and gas enough) however you can refill water and gas in any gas station or camping\u2026[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;what shall I bring?&#8221; tab_id=&#8221;1551373273256-8ec077d2-e91d&#8221;][vc_column_text]You can check all extra equipment in order to don\u2019t carry extra luggage, you can also bring your own sheets, towels\u2026[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfHow shall I return back the motorhome?&#8221; tab_id=&#8221;1551373299131-f5563f8b-e0d7&#8243;][vc_column_text]With fuel tank filled, same as pick up day, also toilet and wastewater tank completely empty, and motorhome must be clean and in good conditions.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfCan I travel everywhere?&#8221; tab_id=&#8221;1551373335165-e817dc5a-40c7&#8243;][vc_column_text]Yes, but within the U.E. is completely forbidden to travel outside of the U.E. or with a \u00a0war conflict (please contact CAMPERVALLES during reservation process)[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfDo you have further questions?&#8221; tab_id=&#8221;1551373362367-5340332d-fcb5&#8243;][vc_column_text]All terms and conditions of rental are specified at our general rental conditions, please <a href=\"http:\/\/www.campervalles.com\/en\/condiciones-generales-de-alquiler-de-autocaravanas\/\">click here to check them!<\/a>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1557823344923{background-image: url(http:\/\/www.campervalles.com\/wp-content\/uploads\/2019\/05\/banner.jpg?id=476) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;box-experiencia&#8221;][vc_column css=&#8221;.vc_custom_1548066165950{padding-top: 120px !important;padding-bottom: 100px !important;}&#8221;][vc_row_inner el_class=&#8221;container&#8221;][vc_column_inner][vc_custom_heading text=&#8221;Live an unforgettable experience!&#8221; font_container=&#8221;tag:h2|font_size:48px|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_cta h2=&#8221;&#8221; txt_align=&#8221;center&#8221; shape=&#8221;square&#8221; style=&#8221;custom&#8221; el_width=&#8221;md&#8221; add_button=&#8221;top&#8221; btn_title=&#8221;Make your reservation online!&#8221; btn_style=&#8221;outline-custom&#8221; btn_outline_custom_color=&#8221;#ffffff&#8221; btn_outline_custom_hover_background=&#8221;#ffffff&#8221; btn_outline_custom_hover_text=&#8221;#595959&#8243; btn_shape=&#8221;square&#8221; btn_size=&#8221;lg&#8221; btn_align=&#8221;center&#8221; btn_button_block=&#8221;true&#8221; css=&#8221;.vc_custom_1559209400013{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221; btn_link=&#8221;url:http%3A%2F%2Fwww.campervalles.com%2Fen%2Favailability-and-reservations%2F|||&#8221;][\/vc_cta][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\r\n\r\n&nbsp;<\/div>","protected":false},"excerpt":{"rendered":"[vc_row el_class=&#8221;container&#8221;][vc_column][vc_custom_heading text=&#8221;Check out our faqs&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text el_class=&#8221;faqs-text&#8221;]If you have any doubt regarding rental, below you will find some necessary information[\/vc_column_text][vc_tta_accordion style=&#8221;outline&#8221; shape=&#8221;square&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;\u00bfCan anybody drive a motorhome ?&#8221; tab_id=&#8221;1547453598833-4eff277d-2ff9&#8243;][vc_column_text]Yes, if the driver is older than 23 years and is \u00a0in possession of international driving license ( in case you are not an European &hellip;","protected":false},"author":1,"featured_media":475,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-595","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u25b6 Faqs | Campervalles<\/title>\n<meta name=\"description\" content=\"Do you have any questions about the rental of motorhomes? 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