Faqs

Faqs

Check out our faqs

If you have any doubt regarding rental, below you will find some necessary information

Yes, if the driver is older than 23 years and is  in possession of international driving license ( in case you are not an European resident)  with a minimum issue date of 2 years .

But you have to remember that the height and length of a motorhome is more than a car.

The maximum allowed speed is 100km/h in  motorways and fast routed, speed for rest of roads is the same speed that a car.

The booking of the motorhomes is conditioned to the payment of the 30% of the total amount, in terms of reservation.

Yes, but involves the payment of the following penalties:

  • Cancelation before 30 days from beginning of rental date: penalty of 50%.
  • Cancelation in between 30 and 16 days from beginning of rental date: penalty of the 80%.
  • Cancellation with less than 16 days to the beginning of rental date: penalty of 100%.

Yes, of 800€ with the same card used during reservation) through TPS ( terminal point of sale) to assure the good use and correct return of the motorhome.

Our motorhomes have a  800€ franchise insurance, this means that all motorhome damages caused by the customer ( with a maximum of 800€) will be deducted from the deposit.

Due to this, when you pick up the vehicle we will check together all possible damages in order to avoid any confusion during the return of the motorhome.

No, you cannot extend the rental dates without contacting CAMPERVALLES. If you want to  do so, you must contact with CAMPERVALLES with a minimum of 3 days ( before ending rent date)

Our schedule for pick ups and returns is from 15h to 19h, however you can contact CAMPERVALLES to agree a different schedule for your rental.

You can park it at our company during the rental dates.

Motorhomes are totally autonomous, you don’t need to be connected to electricity during 3 or 4 days ( obviously you need to have water and gas enough) however you can refill water and gas in any gas station or camping…

You can check all extra equipment in order to don’t carry extra luggage, you can also bring your own sheets, towels…

With fuel tank filled, same as pick up day, also toilet and wastewater tank completely empty, and motorhome must be clean and in good conditions.

Yes, but within the U.E. is completely forbidden to travel outside of the U.E. or with a  war conflict (please contact CAMPERVALLES during reservation process)

All terms and conditions of rental are specified at our general rental conditions, please click here to check them!

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